Proof Again that British Airways sucks

I feel bad for all the affected travelers who were affected by the muppets who run BA, but I have to say that I have a huge sense of joy that there new glorious terminal proves again that they are complete utter incompetent **ckwits. They are lucky they aren't in the US or they would have a HUGE class action lawsuit. And deservedly so. When they are showing things off, all you hear is how great, when they are going bad... nothing. Which for a customer service related company, is totally unacceptable. I had problems with Delta in the past... but really they were at least accessible not like BA.

Here are the links that that show some information about what happened...

http://news.bbc.co.uk/1/hi/uk/7319679.stm

Interestingly enough, I don't remember hearing anything about this kind of happening around the new airports in Singapore, Korea, or even the recent upgrades to terminal 1 in Narita.

My advice... Don't bite off more than you can chew. So BA... stick to flying bi-planes in England and leave the travel and airline industry to competent companies around the world.